The more we understand users, the better we can deploy technologies to our advantages.

With AI and advanced technologies, convergence of design & tech not only enhance how we connect with one another, but also equip service providers with smart, actionable insights unfathomable in the past. The dreary reality of everyday life is now imbued with techno-optimism that will continue to improve our quality of life. Learn from pioneers and tech disruptors at the forefront of innovation, how service design impacts our lives and improves our health through immersive and satisfying experiences.

Speakers:

Prof. Ying-Qing Xu

Professor | Director, Academy of Arts & Design, Tsinghua University | The Future Lab, Mainland China

Yangwu Cai

UX Project Leader, Huawei, Mainland China

Sonya Sun

Head of Design Team, Tencent, Mainland China

Moderator:

Prof. Stephen Jia Wang

Full Professor in UX Design & Design Intelligence, School of Design, The Hong Kong Polytechnic University, HK